This Privacy Notice ("Notice") provides necessary information required by the Lebanese laws (the "Law") on how adidas ("adidas", "we", "us") collects and uses information about you that is provided by you directly and indirectly or others. When the information allows us to identify you as an individual independent from others, it's called "personal data" under the LAW.
Additionally, you should also read any privacy notices displayed when you provide personal data to us as they provide details of the specific scenario which may not be covered by this Notice.
If you access any of our platforms by using a Virtual Private Network (also known as "VPN") to interact with us – including making purchases – in a country that is not your current or residential country where LAW is the governing privacy law, please Read the privacy notice displayed at that specific platform or portal to understand how the responsible entities, our affiliated brands and adidas subsidiaries at that country use and protect your Personal Data as local national requirements may be different from the LAW.
We will routinely review the content of this Notice and make minor adjustments and corrections as necessary. As required by law, when we make any significant changes that would have an impact on your rights and your Personal Data, we will announce these changes in advance, and make sure you are informed of these changes, which may require us to send you an email announcement.
The following adidas [Data Controllers] jointly determine how your personal data is used by adidas for the purposes identified in the adidas Privacy Notice ("Joint Controllers"). They are responsible for protecting your Personal Data and complying with LAW.
DALFA SAL, a Company having its registered office at Azadea Building, United Nations Street, Jnah, Beirut, Lebanon ("Local Selling Entity")
Kindly Contact us under FOLLOW US section via live chat or WhatsApp platform by clicking on this Share on WhatsApp if you wish to exercise your rights under the law.
These are the categories of Personal Data we collect directly or indirectly from you:
In this section we explain:
A. When and Why do we need your personal data ("Purpose")?
B. What allows us to use your personal data for each purpose ("Legal Basis")?
C. What do we do to your personal data for each purpose ("Processing")?
D. Which of your personal data do we need for each purpose ("Categories of Personal Data")?
E. How do we keep your personal data for each purpose ("Retention Period")?
F. With whom (types of service providers) do we share your personal data to achieve the purpose ("Categories of recipients")?
G. Site (adidas Domain) Operation and App Operation?
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To run the sites that are connected to the adidas domain and the adidas app, fix bugs to make sure you always see the site the way we intended, and monitor compliance with our terms and conditions, we screen all traffic to our site and analyse data that is received by our servers.
Use of Cookies/Tags/Pixels: We may collect your personal details for this purpose by using technologies such as cookies, pixels and tags to collect your device information. More information is available in "COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES".
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To protect our domains, detect unusual activities, prevent security threats and protect our site-visitors from unauthorized accesses (such as hackers), we screen all traffic to our sites, and authenticate user log-in information using tokens to verify the details you provide to us and compare it with other available information, such as the credentials you have provided directly to adidas or other platforms (such as Runtastic or Facebook) or information that is available in the public domain to ensure only "authorised" users have access to our sites.
We also use on our website and app the reCaptcha software, which is provided by Google. reCAPTCHA works by collecting hardware and software information, such as device and application data, and sending this data to Google for analysis.
When you use reCaptcha, your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.
Use of Cookies/Tags/Pixels: We may collect your personal details for this purpose by using technologies such as cookies, pixels and tags to collect your device information. More information is available in "COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES".
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We know you don't like to remember usernames and passwords or having to register multiple times.
To enable our users to log on to all platforms, portals, services, communities and apps operated by or on behalf of adidas Data Controllers (which includes the Runtastic app and services) ("adidas Platforms") with one set of log-in credentials ("adidas Log-In"), we store your adidas Log-In in our global authentication platform. When you use your adidas Log-In to enter any adidas Platform, we will use a token to verify your identity from our global authentication platform. This also further ensures our network and domain security.
Use of Cookies/Tags/Pixels: We may collect your personal details for this purpose by using technologies such as cookies, pixels and tags to collect your device information. More information is available in "COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES".
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To process your online and/or in-app orders, make sure your payment is received, comply with the requirements under our Terms and Conditions (Purchase Terms) (for selling you the products) including invoice processing, delivery, personalization services, exchanges and refunds. Your order cannot be completed if our payment fraud detection solutions flag your transaction as suspicious and potentially fraudulent. Please note the payment fraud detection system is an automated decision-making process. It is required to allow us to conclude the contract with you. You have the right to request a human review of this decision, and challenge the decision.
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We combine the purchase information you provide to us with other information we obtain through our third-party payment risk and fraud prevention service providers to ensure any purchases are legitimate, or you do not purchase our products in violation with our terms and conditions. This means depending on the outcome of the analysis of your information, we may reject your order, and decline your payment. This is an automated decision-making process that is required to conclude our sales contract with you.
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Once you have successfully placed an order, we use your contact details (home and/or shipping address) and other purchase information to deliver the products you purchased to you.
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This is a service provided on request of the consumer by our Delivery Partners.
You have the option to track your delivery using services provided directly by our delivery partners; However, we will only be able to share your information with our delivery partners for this purpose with your consent. The service is hosted on the Delivery Partner's platform. You should read their Privacy Notice for the processing of your Personal Data for this purpose.
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We need to know how we do as a business. This is in the interest of our shareholders, our board members, our employees, and our partners. For this purpose, we need to analyse different categories of information to understand how our products are selling in different markets, what are the popular features of our products, what worked and what didn't in terms of our marketing and advertising campaigns, our product designs and distribution strategy, our website design and overall user experience, so we can establish, implement, and evaluate our business strategy. This includes analysing data to understand how users browse our site and use the app to improve our user experience design to make sure you will continue to purchase our products and interact with us on our sites and applications.
To minimise the risk to you as an individual, we will only use either the unique consumer identifier or the IP address for this purpose.
You can learn more about how our Data Analytics Solution Providers provide analytics services by using your data here:
Adobe Analytics Data Collection: https://marketing.adobe.com/resources/help/en_US/reference/c_Privacy_Overview.html
Use of Cookies/Tags/Pixels: We may collect your personal details for this purpose by using technologies such as cookies, pixels and tags to collect your device information. More information is available in "COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES".
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We collect your Personal Data to tell you when the product you like is available upon your request and respond to your questions and concerns through various communications channels we make available to you. Your requests to our customer service will be analysed so that we can provide you with valuable service in the future.
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We send you marketing messages that we think you would be interested ("personalised") to the email address you provide to us or via push-notifications when you have installed our app. To send you "personalised" messages, we observe your online (and sometimes, where applicable, offline) behaviour, and analyse your behaviour using analytics to best estimate what product lines you might be interested in, and you can benefit from. This requires us to collect various categories of Personal Data from you. We use different analytics tools to understand what your behavior means in terms of your like and dislike of our various product lines, and to understand the impact (success rates) of the messages delivered to you.
Use of Cookies/Tags/Pixels: We may collect your personal details for this purpose by using technologies such as cookies, pixels and tags to collect your device information. More information is available in "COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES".
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We send you marketing messages that we think you would be interested in ("personalised") to the email address you provide to us during a purchasing contract, or via push-notifications when you have installed our app. To send you "personalised" messages, we observe your online (and sometimes, where applicable, offline) behaviour, and analyse your behavior using analytics to best estimate what product lines you might be interested in, and you can benefit from. This requires us to collect various categories of Personal Data from you. We use different analytics tools to understand what your behavior means in terms of your like and dislike of our various product lines, and to understand the impact (success rates) of the messages delivered to you.
Use of Cookies/Tags/Pixels: We may collect your personal details for this purpose by using technologies such as cookies, pixels and tags to collect your device information. More information is available in "COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES".
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We use third-party advertising platforms, such as Facebook, Google, YouTube, Instagram, etc. to send you messages that are targeted at you, based on your behavior and browsing pattern, at specific times and locations of these platforms to increase the efficiency of our advertising campaigns. We use third-party solutions such as Google Analytics and Facebook Business Manager tools to help us do a better job at targeting our campaigns and messages for our consumers. Your Personal Data is shared with the third-party advertising platforms, and they will attempt to match your profile in their database to determine the optimal time and place (the page you are browsing) to show you an advertisement from adidas. We also need to analyse necessary information to understand the impact of our campaigns. If you don't accept that we track you for this purpose, you will still see adidas advertisements on other platforms at random.
You can learn more about how our Advertising Partners help us achieve this purpose by visiting their sites:
Google Personalized Advertising: https://support.google.com/adspolicy/answer/143465?hl=en
Google Advertising Policies: https://support.google.com/adspolicy/answer/6020956
Facebook Lookalike Audiences: https://www.facebook.com/business/help/164749007013531
Facebook Custom Audience Terms: https://www.facebook.com/legal/terms/customaudience
Use of Cookies/Tags/Pixels: We may collect your personal details for this purpose by using technologies such as cookies, pixels and tags to collect your device information. More information is available in "COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES".
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When you sign up for an event we organize that have limited spots, we use the Personal Data you provide to reserve a spot for you. Your Personal Data will be used according to the Terms and Conditions associated with the event.
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We often also organize events that are open to everyone. We use the Personal Data you provide to keep you inform of the events you are interested in.
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We conduct analysis to research improving our products and services. This includes asking you questions in surveys, asking you for feedback, asking you to test our products and provide us with a review, asking other service providers to conduct market and product research for us, try new technologies in our product that might collect Personal Data to stay ahead of the competition. We retain this information based on our "legitimate interest", so by participating in any product review or survey, you agree that this is our legitimate interest. Where you wish to object to this legitimate interest, we will anonymize your information, so it is no longer Personal Data.
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When we are legal required to provide your personal data for national and public security reasons, crime prevention, investigation and prosecution, anti-money laundering, judicial proceedings, protection of other individuals rights and freedoms, and of civil claims, we will provide information as Requested by the authorities or parties once we are satisfied that the request is mandated by law. We may not be able to notify you if it is against the law to do so.
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When you visit the adidas site, we store data collectors such as cookies, tags, pixels, tag containers, beacons, among others, in your browser to obtain certain information about your current browsing session. These technologies are often referred to as "cookies" collectively by other websites. Cookies also enable our website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another. We use Cookies for different purposes, which also mean they have different legal bases. Please review the information below to understand how we use different types of cookies to fulfil different purposes.
1. "REQUIRED" – site functionality and business operation. We use "Required Cookies" to operate our site. This includes storing a unique identifier to manage and identify you as a unique visitor to our site, to provide a consistent and accurate service to you. This includes making sure that we remember the products you have placed in your cart, or your language preferences. These Cookies are stored for the duration of your browsing session. Without these Cookies, you will not be able to view our site properly.
Legal Basis: Legitimate Interest
2. "FUNCTIONAL" – website improvement and performance. We use "Functional Cookies" to continuously improve our website performance. This includes using the data we collected from you to do the following:
Web analytics — Based on your browsing behaviour, we will analyse the data to improve the functionality and design of our site.
Ad response rates — Based on how you come to our site, We will measure our ad response rates by analysing our ad click-through rates to improve the effectiveness of advertising purchased on a site external to ours.
Affiliate tracking — We need to let our affiliate marketing partners, or service providers have certain information if you came to our site, and purchased products, through a visit to theirs. This is required as we may need to provide them a fee for such services. For this purpose, we will share information about your visit, including the products you have purchased.
Error management — We measure errors presented on a website, to make sure we fix bugs or any issues promptly.
Testing designs — We need to use A/B testing or multivariate testing, to ensure a consistent look and feel is maintained for the user of the site in the current and subsequent sessions.
Legal Basis: Legitimate Interest
3. "MARKETING" – website improvement and performance. We use "Marketing Cookies" provided by our advertising partners to make sure our advertising messages are shown to you at the right time and the right place. These cookies are persistent but time-limited cookies. These Cookies contain a unique key to distinguish individual users' browsing habits. We also use these Cookies to limit the number of times a user sees a particular ad on a website and to measure the effectiveness of a particular campaign. The identifier stored by these Cookies are provided by our partners. We cannot use the same identifier in our own systems. We also use these cookies to serve ads that are relevant to your immediate geo-location, for example to provide you with the nearest store where the product you are browsing may be available.
Legal Basis: Consent
You can change your browser settings to delete or prevent certain cookies from being stored on your computer or mobile device without your explicit consent. The 'help' section in your browser should provide information on how to manage your cookie settings.
Find out how this works for your browser here:
Internet Explorer: https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Adobe (flash cookies): http://www.adobe.com/privacy/policies/flash-player.html
Google Chrome App: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DAndroid&hl=en
These websites will also help you understand more about how cookie-based advertising works and how you can manage your Cookie Settings:
http://www.aboutads.info/choices · http://www.youronlinechoices.eu/ · Network Advertising Initiative opt-out page: http://optout.networkadvertising.org/?c=1
You can learn more about the laws governing the use of "Cookies" here: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
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We invite you to provide your images to us via social media platforms by following specific instructions such as "#yesadidas". We will be using the images you provide for our campaign communications. We will obtain rights to your image through a license agreement in the form of our terms and conditions. By submitting your images via social media platforms to us, you will agree for us to use your images as described in the license agreement.
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When you use the adidas app, we use push notifications in this app to communicate with you concerning the purposes stated in this Notice. This includes information that relates to purposes based on the Performance of Contract (such as your purchase). You can switch off push notifications at any time using "Settings" in your mobile devices. However, if you switch off push notifications, we may need to contact you via emails for important messages relating to your purchase.
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To help you choosing the right product's size before the purchase, we provide size recommendation widgets on our app and website. The widget will recommend you the appropriate size for a certain adidas product, by using machine-learning algorithms.
The widget will combine info collected from you (Size information) with your adidas Purchase information to recommend you the most appropriate size for a certain adidas product.
The size recommendations are provided by a third-party provider.
Your Personal Data is used for the following purposes:
In order to carry out these purposes, we may be sharing your data with other adidas companies, including adidas AG (Adi-Dassler Str. 1, 91074 Herzegenaurach, Germany), adidas International Trading AG (Platz 1b, 6039 Root D4, Switzerland), adidas International Marketing BV (Hoogoorddreef 9a, 1101 BA Amsterdam, The Netherlands) and runtastic GmbH (Pluskaufstraße 7, 4061 Pasching, Austria).
Your Personal Data may be kept for up to 24 months after inactivity, except for the data is required to be deleted earlier or kept longer for legal reasons specified by law.
We may share your Personal Data with certain Data Processors who will be bound with data protection requirements as per the Law or as per their local data protection legislation.
Depending on the Personal Data processing activity, your Personal Data is shared with different other adidas entities, and third parties located in a different country. We comply with all local legal requirements to ensure your Personal Data is secured and safe when it is being transferred to a different country (including access).
We implement appropriate technical and organizational measures to address the risks corresponding to our use of your Personal Data, including loss, alteration, or unauthorized access to your Personal Data, and empowering you to exercise your rights. We require our service providers to do the same through contractual agreements. However, you should be aware that any transmission of your Personal Data through the internet is at your own risk. We can only protect your Personal Data when we have it.
If you have any general questions or require immediate assistance and support concerning your rights or how we use your Personal Data, You can contact us via our support channels such as WhatsApp Share on WhatsApp or live chat.
DALFA SAL, a Company having its registered office at Azadea Building, United Nations Street, Jnah, Beirut, Lebanon ("adidas")
We review and update the Privacy Notice periodically to reflect any changes resulting from our day-to-day business operations. You can always check the date of the Privacy Notice to find out when we last made any changes. We will notify you when we make significant changes that you must be aware of.